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I am trying to add an email adress while using my cox.net email address. When I do I am unable to send an email from my Mozilla account. How do I fix this

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  • Last reply by geifler

geifler
geifler
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I have created a new email account in my Cox.net account. I use Mozilla for my mail system. I already have two email accounts on Cox and they work fine in Mozilla. When I added a third account it receives email that is displayed in Mozilla like the other two. When I send email from this new account I get a message that I must enter a password. I never get this message for the other two accounts. When I enter the Cox.net password Mozilla does not accept it. Any suggestions? Thank you.

I have created a new email account in my Cox.net account. I use Mozilla for my mail system. I already have two email accounts on Cox and they work fine in Mozilla. When I added a third account it receives email that is displayed in Mozilla like the other two. When I send email from this new account I get a message that I must enter a password. I never get this message for the other two accounts. When I enter the Cox.net password Mozilla does not accept it. Any suggestions? Thank you.

Chosen solution

new account are created without a password, so asking for it is normal.

see http://thunderbirdtweaks.blogspot.com.au/2011/07/pssswords.html

Compare the passwords Thunderbird has for the other accounts and see if using the same one is what you need to do.

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Matt
Matt
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Chosen Solution

new account are created without a password, so asking for it is normal.

see http://thunderbirdtweaks.blogspot.com.au/2011/07/pssswords.html

Compare the passwords Thunderbird has for the other accounts and see if using the same one is what you need to do.

geifler
geifler Question owner
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Hi Matt,

thank you for your help. Everything is working fine again.

Merry Christmas and Happy New Year.

Regards,

george