We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

how can I get my favorites files and folders after upgrading to a new version?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is there a way I can restore that information back to fire fox?

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is there a way I can restore that information back to fire fox?

All Replies (1)

more options

Not if you didn't backup your personal data in the Firefox program folder or were using Firefox Sync.

You should always backup your personal data before reformatting the computer.