Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes when receiving Facebook message

  • 3 fhreagra
  • 15 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Wayne Mery

Jadis
Jadis
more options

Has been happening for about two weeks now. Firefox crashes whenever I receive a facebook message while it is opened in a tab. It still happens in safe mode. All my drivers are up-to-date and my firefox + extensions are uptodate

I've tried reinstalling flash, clearing cookies/history, and reinstalling firefox and it still happens (but when i reinstalled firefox, i did the backup/restore thing that restored everything so I have not tried a true clean install.)

Thanks.

Has been happening for about two weeks now. Firefox crashes whenever I receive a facebook message while it is opened in a tab. It still happens in safe mode. All my drivers are up-to-date and my firefox + extensions are uptodate I've tried reinstalling flash, clearing cookies/history, and reinstalling firefox and it still happens (but when i reinstalled firefox, i did the backup/restore thing that restored everything so I have not tried a true clean install.) Thanks.

Athraithe ag Jadis ar

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, there is not much information about this type of crash available at the moment, so i took the liberty of filing a bug report describing the issue (see bug #791112). you might want to keep an eye on that...

Jadis
Jadis Úinéir na ceiste
more options

Thank you for doing that. It's so irritating! I've just resorted to using facebook chat on my phone and keeping it turned off in the browser in the meantime, haha.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Jadis, et al...

Is your crash gone in newer version of Firefox?

( https://bugzilla.mozilla.org/show_bug.cgi?id=791112 is still open)