Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Fake Email?

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó DeweyAXD

more options

Hi Guys

I own a small IT company and have had the attached email.

It suggests that Firefox 8.0 is a recomended by Facebook? Analzing the links it looks a lot like it could be a virus/spam email.

Can you confirm if it is real or not? If not can you please post something to users to let them know to look out for it.

I'd also like to suggest a specific place where people can report spam email as this is clearly a messy route.

Thanks

Hi Guys I own a small IT company and have had the attached email. It suggests that Firefox 8.0 is a recomended by Facebook? Analzing the links it looks a lot like it could be a virus/spam email. Can you confirm if it is real or not? If not can you please post something to users to let them know to look out for it. I'd also like to suggest a specific place where people can report spam email as this is clearly a messy route. Thanks

All Replies (4)

more options

You probably received the same scam email as the user in question 897734. Then this is a scam because the links point to sites that are not related to us. We do not use firefoxx. com. Normally these fake emails offer a so called update which in reality will infect your computer with malware. Always only install software if it is downloaded from the official site. And why should we make an update that is optimized for Facebook anyway? Firefox should be fast and user-friendly with every site.

more options

Thanks knorretje. I thought as much.

As I say I do I.T for a living and I am constantly repairing virus/malware infected computers where people have fallen prey to these scams. People don't know to check link locations and many of them use Facebook religously so any so called update that might add functionality to it will be wanted. The scammers know this and hence why they are preying now on your (FireFox's) customers instead of banks etc.

I openly support and recomend FireFox to customers so I like to let them know of any scams that might affect them.

This reason furthers the part of the question that you did not answer - why is it that Mozilla don't have a dedicated page to Scam emails? A page where you demonstrate copies of these emails and give the official word on them.

I know its a LOT easier for me to suggest this than it is to actually do but I think its a worthy suggestion. Afterall if uneducated people click on that email and it takes down their computer, their only response will be "well i don't use firefox anymore cause it messed up my computer"

Food for thought and one to maybe bring up at the next team meeting?

Cheers

more options

Definitely fake...wow, did not expect for people to involve Firefox in such scams. Cruel world guys.

more options

Very clever of them though really. People are all clued into the banking scams so a relatively well formatted fake email from a 'harmless' browser company passes through the net a lot easier.

Plus I bet the link does more than just install malware... probably fakes a login for facebook somewhere. Get that and you've got D.O.B's, names, surnames and of course the password to FB.... how many will use the same p/w for that as they do banks, paypal etc etc

Athraithe ag DeweyAXD ar