Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I try to restore my lost bookmarks with the right JSON file, it doesn't work and I get a pop-up message that says "Unable to process the backup file." Why?

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Hasan

more options

When the new firefox update installed, I lost my bookmarks. I tried to re load an HTML bookmark file, but it failed. Then I found where the bookmark JSON backups were and tried to load the most recent in, which failed. I even tried to copy a JSON bookmark file from my other computer and that didn't work either. Importing the HTML file always worked before What the frack happened to my bookmarks?

When the new firefox update installed, I lost my bookmarks. I tried to re load an HTML bookmark file, but it failed. Then I found where the bookmark JSON backups were and tried to load the most recent in, which failed. I even tried to copy a JSON bookmark file from my other computer and that didn't work either. Importing the HTML file always worked before What the frack happened to my bookmarks?

All Replies (1)

more options