get a blank page for hotmail
Blank Hotmail page
I have tried all the various solutions found on Google and the Firefox site but still get a blank screen when trying to access Hotmail. I can access when using IE.
All Replies (4)
- What exactly do you mean by a blank page, are there any error messages ?
- What exactly are you unable to use ?
- Are you able to get to the related Windows Live page http://explore.live.com/home
- do the hotmail links from that page work ?
- the following articles may help
Athraithe ag John99 ar
I open Firefox and choose Hotmail from my favourites or through MSN.The page opens but is just blank and no error messages. I can access Hotmail with no problems using IE. I have used system restore and checked cookies etc as suggested on Google.
Try the link I posted above
- http://explore.live.com/home <--- clickable link --
- does that work and open a Windows Live page ?
- try the hotmail links from that page do they work ?
It is rather unusual to get a blank page and no error message,
- what is showing in your location bar when you get the blank page
please copy and paste the info into your reply
Try this link it should go to a hotmail login page:
- https://login.live.com/login.srf does that work ?
The next steps may be to consider trying from safe mode and possibly temporarily disabling any security software.
Same problem here. Suggested URL result in the same problem i.e. having a blank screen. www.hotmail.com redirects to https://login.live.com/login.srf?wa=wsignin1.0..... as if it tries to restore earlier session. It skips the standard screen and goes to blank. (History and cookies cleared). To avoid the redirect I have tried to link to hotmail from any other MS site that has link to hotmail. Interesting is that for example msn.com shows in correct layout. All items text, pictures, links are on the left part of browser screen followed by other item below. Other browsers show no problem. Edit> Just found that problem is circumventable in private browse mode, i.e. I get the normal Hotmail signon. But what is the problem
Athraithe ag guidof ar