Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

3.3.3 hangs all the time and crashes browser, 4.0 beta crashed Vista

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Moses

more options

see subject

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729)

see subject == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729)

All Replies (1)

more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Or if you cannot access Firefox you can retrieve the files from your computer by going to Start typing %APPDATA% and clicking on Roaming. Navigate to Mozilla>Firefox>Crash Reports>Submitted and open and copy the .txt files here