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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

downloads do not open.OPEN choice is grayed out.Downloads work on CHROME

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When I download a file the download window opens and the file gets downloaded. But, I cannot open it,either by clicking on the file,or by choosing OPEN,which I cannot do because it is grayed out.

This happened

Every time Firefox opened

== several weeks ago

When I download a file the download window opens and the file gets downloaded. But, I cannot open it,either by clicking on the file,or by choosing OPEN,which I cannot do because it is grayed out. == This happened == Every time Firefox opened == several weeks ago

All Replies (5)

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Try using Open Containing Folder and then try to open that file from the folder you saved it to.

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If open is grayed then that would indicate that the files are no longer in that location. A possible cause is cleanup or security software that has removed the files.

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The downloaded files are listed in the downloaded files window but when you click to open them nothing happens.

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If Open and Open Containing Folder in the right-click context menu are grayed then that means that the files are no longer in the original down;load location. If it worked directly after downloading then test if it still work if you close and restart Firefox.

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No, the problem still exists, even after closingFirefox and then restarting. The open and open containing folder are still grayed out.