We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Opening Firefox

  • 1 freagra
  • 0 leis an bhfadhb seo
  • Freagra is déanaí ó Kiki

Edward Chase
Edward Chase
more options

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with 

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with miniVersion >= 131.0. maxVersion <= 131.0. So What can I do to correct this? Ed

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi Edward,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix.

Sorry about the inconvenience!

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.