Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Data lost

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Dropa

more options

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

Hello, I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

All Replies (1)

more options

When you change login ID email anything sync with the previous ID is deleted and only way to restore is to go back to the original computer or device the contained the data to re-sync the data correctly. Sync isn't to be used as a backup system.