Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problems with Firefox account recovery key

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó GerardoPcp04

more options

I forgot the Firefox account password and I don't find the page where I can restart the information providing the account recovery key, as indicated in the following website.

https://support.mozilla.org/es/kb/reset-your-firefox-account-password-recovery-keys

When I select 'Forgot your password', it sends me an email to reset the password losing the previous data.

I forgot the Firefox account password and I don't find the page where I can restart the information providing the account recovery key, as indicated in the following website. https://support.mozilla.org/es/kb/reset-your-firefox-account-password-recovery-keys When I select 'Forgot your password', it sends me an email to reset the password losing the previous data.

All Replies (1)

more options

Hola, Este es el foro de ayuda en español, la pagina es la misma que se usa para el login: https://accounts.firefox.com/signin

Si se ha resuelto la consulta agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!