Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox no respond + no internet

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó soren1915

more options

Hello, this morning, i can't use Firefox. I've got an error message on opening : "Firefox is already in use and don't respond. The old process of firefox must be stopped...." And when i click "close firefox", it's opening but i don't have internet.

What i already tried: - disable all plugin - disconnect my firefox profile - run in "maintenance" mode - run an auto repair and clear cache history etc. - uninstall and delete program files folder of firefox - download latest installer and install fresh Firefox - Edit network.dns.ipv6 + network.dns.prefetch

I still have a crash message on startup and no internet. Chrome and Edge are working like a charm.

Any idea? thank you.

Hello, this morning, i can't use Firefox. I've got an error message on opening : "Firefox is already in use and don't respond. The old process of firefox must be stopped...." And when i click "close firefox", it's opening but i don't have internet. What i already tried: - disable all plugin - disconnect my firefox profile - run in "maintenance" mode - run an auto repair and clear cache history etc. - uninstall and delete program files folder of firefox - download latest installer and install fresh Firefox - Edit network.dns.ipv6 + network.dns.prefetch I still have a crash message on startup and no internet. Chrome and Edge are working like a charm. Any idea? thank you.

Réiteach roghnaithe

From HN: What worked for me was disabling HTTP3 support with the 'network.http.http3.enabled' key in about:config and then restarting Firefox. Seems like it's stuck in the 'SocketThread', repeatedly doing this:

 2022-01-13 08:20:53.075936 UTC - [Parent 4106991: Socket Thread]: V/nsHttp Http3Stream::OnReadSegment count=333 state=4 [this=7f6e295623a0]
Read this answer in context 👍 1

All Replies (1)

more options

Réiteach Roghnaithe

From HN: What worked for me was disabling HTTP3 support with the 'network.http.http3.enabled' key in about:config and then restarting Firefox. Seems like it's stuck in the 'SocketThread', repeatedly doing this:

 2022-01-13 08:20:53.075936 UTC - [Parent 4106991: Socket Thread]: V/nsHttp Http3Stream::OnReadSegment count=333 state=4 [this=7f6e295623a0]