We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trouble with Facebook

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó jeddolnick

more options

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.
Attached screenshots

Réiteach roghnaithe

Uninstalling Bit Defender Anti-Tracking resolved the problem.

Read this answer in context 👍 0

All Replies (2)

more options

I have Enhanced Tracking Protection on and can use FB without issue. This article may help: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

more options

Réiteach Roghnaithe

Uninstalling Bit Defender Anti-Tracking resolved the problem.