Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 25 views
  • Freagra is déanaí ó Matt

huntrc9
huntrc9
more options

My Thunderbird sends and receives emails fine but when reading emails the inbox list of recent emails just disappears from the screen. If I click to say drafts or junk folder then click back to inbox folder all is well for another 30-40 seconds then blank again. If I repeat, it all reappears before disappearing again after a short period. I've restarted without add-ons. Its just the same.

My Thunderbird sends and receives emails fine but when reading emails the inbox list of recent emails just disappears from the screen. If I click to say drafts or junk folder then click back to inbox folder all is well for another 30-40 seconds then blank again. If I repeat, it all reappears before disappearing again after a short period. I've restarted without add-ons. Its just the same.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

This is the advice I have received from the OWL people.

This was a known problem that appeared in the last few days. There is already an update available that fixes it for most people. Can you please install Owl version 0.7.7.4, restart Thunderbird (a restart is necessary for Owl), and see whether the problem persists? If the problem continues, please try to create a new Thunderbird profile, install Owl, and try to set up the account there. If it still doesn't work, please write to owl.support@beonex.com with a copy of your error console (Thunderbird menu | Tools | Developer | Error Console, and copy the entire contents as text), please.