Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How can I cause Firefox to act like other browsers?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

robmm76
robmm76
more options

When I try to read my e-mail through Outlook the hot keys do not work. I have to mouse click on the message before the keys work (escape, delete, page up/dn, up/dn, etc.). Apparently focus has been lost. Sometimes after focus has been regained the keys will work for several messages. Sometimes I have to click on each message before the keys work. I don't have this problem with IE or Chrome.

When I try to read my e-mail through Outlook the hot keys do not work. I have to mouse click on the message before the keys work (escape, delete, page up/dn, up/dn, etc.). Apparently focus has been lost. Sometimes after focus has been regained the keys will work for several messages. Sometimes I have to click on each message before the keys work. I don't have this problem with IE or Chrome.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window