Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't open websites either by clicking links or entering URL address

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó ideato

more options

Desktop computer: i Mac OS: 10.6.8

Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message.

Netflix still runs as does my email.

But pogo.com - free online games that worked before, will not open.

        lumosity.com  - won't open
        Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. 
        www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open.

What's going on?

Thank you - Kris

Desktop computer: i Mac OS: 10.6.8 Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message. Netflix still runs as does my email. But pogo.com - free online games that worked before, will not open. lumosity.com - won't open Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open. What's going on? Thank you - Kris

All Replies (1)

more options

Hello Kris, any luck if you clear both cookies and the cache ? (maybe you have corrupt cookies or cache).

Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.