Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes about 1 second after opening

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó ideato

dgreiwe
dgreiwe
more options

Firefox always crashes when opened after about a second, i can see the browser an tabs, but no way to use it, it crashes about a second after beeing opened. Clean new install (deinstall, reboot, delete c:\Program files\Mozilla, and all Mozilla-Folders in %appdata% did not help.

Absturz-ID: bp-10d198d6-71bb-4f86-a285-d10312151229 Absturz-ID: bp-4a7b5f54-ab3e-47ba-ad7a-f8c402151229

No chance to get additional info from firefox, it crashes before getting to help-trobleshooting....

Firefox always crashes when opened after about a second, i can see the browser an tabs, but no way to use it, it crashes about a second after beeing opened. Clean new install (deinstall, reboot, delete c:\Program files\Mozilla, and all Mozilla-Folders in %appdata% did not help. Absturz-ID: bp-10d198d6-71bb-4f86-a285-d10312151229 Absturz-ID: bp-4a7b5f54-ab3e-47ba-ad7a-f8c402151229 No chance to get additional info from firefox, it crashes before getting to help-trobleshooting....

All Replies (1)

ideato
ideato
more options

Hello dgreiwe, it is a new issue.

The cause is the G Data Security Software in 43.0.3 firefox. At this moment please disable the "BankGuard Browserschutz" (browser protection) option in the gdata settings.

Developers working in that issue, please be patient and the issue will resolve soon.

see with screenshot : https://support.mozilla.org/en-US/kb/firefox-4303-startup-crash-with-g-data

thank you