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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I lost my emails ( inbox - addresses and send emails ) after a disk failure. Do you keep copies of my mailbox in your servers, so to get the lost data back??

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As I wrote above, after a disk failure that happened on 28-10-2015, I have lost all my mailbox data, all my contacts' addresses , my inbox, my outgoing emails, my local folders, my prototypes and draft emails . To all these folders I have had emails kept from 2010, and addresses from 2000, if not earlier. So is it possible to be these data kept to your servers? A computer technician reclaimed all my rest data, from the broken hard disk, photos, documents, even my bookmarks. The only thing I have not found are the Mozilla Thunderbird data. Could you help me with this problem? Thank you , Christos Greece.

As I wrote above, after a disk failure that happened on 28-10-2015, I have lost all my mailbox data, all my contacts' addresses , my inbox, my outgoing emails, my local folders, my prototypes and draft emails . To all these folders I have had emails kept from 2010, and addresses from 2000, if not earlier. So is it possible to be these data kept to your servers? A computer technician reclaimed all my rest data, from the broken hard disk, photos, documents, even my bookmarks. The only thing I have not found are the Mozilla Thunderbird data. Could you help me with this problem? Thank you , Christos Greece.

All Replies (9)

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Thunderbird is email client software that runs on YOUR computer. There are no servers. It is up to you to make and keep backups. You could check with your email provider for any records that they might have.

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Airmail said

Thunderbird is email client software that runs on YOUR computer. There are no servers. It is up to you to make and keep backups. You could check with your email provider for any records that they might have.
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Airmail, thank you for your reply. I have already contact the email provider , but they also have data after the hard disk problem, without keeping the 500 MB they have as a limit. They only have 250 MB data without me to erase any emails by myself. So anyway you say that all the inbox and other folders were only on my PC and not any where else, and so any chance is to try to search to the broken hard disk again? Thank you anyway

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You using POP or IMAP?

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Now that Thunderbird is reinstalled it is IMAP be default. I don't know what it was before the hard disk crash. It is a new hard disk now and I have kept the old one as it was after the damage. Is it something that I can do ?

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you say that all the inbox and other folders were only on my PC

I said nothing about folders and messages. I said Thunderbird software. POP saves messages on your local drive. IMAP is server based and a better choice if you are not going to do backups. Address books are .mab files. You could search the old drive for those.

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Thank you for your reply When I say folders and messages I mean the local folders of Thunderbird, that I have arranged with different years, and different addresses. All these folders were made inside Thunderbird through the options of Thunderbird software. The same was for addresses, the folder was thunderbird folder. All these are kept somewhere inside my hard disk only?

About IMAP and POP , can you help me a little more , what is better, what is doing each one?

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If you made folders under the Thunderbird special account Local Folders then they would be on your local drive. Other than that it depends on POP vs IMAP. There is plenty of info on the difference between the 2 formats. I will leave that for you to Google.