We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does autofill suddenly empty for no reason?

  • 4 fhreagra
  • 2 leis an bhfadhb seo
  • 20 views
  • Freagra is déanaí ó Katzlana

Katzlana
Katzlana
more options

I use the autofill but every few weeks everything in the autofill just disappears.

I don't do anything, i go to use it on the normal sites and there's nothing there so, I have to retype eveyrthing.

Is there a way to stop this please?

I use the autofill but every few weeks everything in the autofill just disappears. I don't do anything, i go to use it on the normal sites and there's nothing there so, I have to retype eveyrthing. Is there a way to stop this please?

All Replies (4)

FredMcD
FredMcD
more options

Something is removing the data. The time span suggests a cleaning program.

If you use a form-filling add-on, this should not happen. Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

Katzlana
Katzlana Úinéir na ceiste
more options

Thanks for the reply.

I'll check what I have that could be deleting htings and check out the site.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does this coincide with Firefox updating every six weeks?

Katzlana
Katzlana Úinéir na ceiste
more options

I never timed how long it is when everything get deleted.

Auto updates are on, but I've never seen Firefox update anything.