Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox running slow/crashes daily on macbook air

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó cor-el

more options

I love using firefox but for the last few months it has been running so slow/crashing/and causing issues on my macbook air. I have tried uninstalling it and doing a clean install, following the forum post suggestions, and limiting my activity on the browser but nothing helps. The browser crashes at least once a day and is slow constantly. Is there anything I can do to help this?

My last crash report since re-installing the browser is found below:

https://crash-stats.mozilla.com/report/index/bp-4a2f2eb6-7abf-4d72-b9e5-630542150812

I really don't want to move off the firefox browser!! Please help!!

I love using firefox but for the last few months it has been running so slow/crashing/and causing issues on my macbook air. I have tried uninstalling it and doing a clean install, following the forum post suggestions, and limiting my activity on the browser but nothing helps. The browser crashes at least once a day and is slow constantly. Is there anything I can do to help this? My last crash report since re-installing the browser is found below: https://crash-stats.mozilla.com/report/index/bp-4a2f2eb6-7abf-4d72-b9e5-630542150812 I really don't want to move off the firefox browser!! Please help!!

All Replies (1)

more options

Try to update to Firefox 40 as the attached bug report shows that it is fixed for Firefox 40 and later (41)

  • bug 1167069 - Constant crashes in content [@ nsPluginInstanceOwner::GetPluginPort()]

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

You can find the full version of the current current Firefox release (40.0.2) in all languages and all operating systems here: