Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

"master password" not recognized,it doesn't send me an email, If I reset my master password -will it remove all my passwords from my computer or just mazilla?

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

more options

I have tried over and over and it will not recognize my master password. I actually had a similar problem with the regular password before going with the master. If I reset the "master" password I need to know that it won't delete all my passwords where I use them like ebay, apple or emails. I don't want to be locked out of sites or the loose them on this computer. when you say it removes them all, do you just mean the ones I have entered for firefox? WHAT DO YOU MEAN IT WILL REMOVE ALL? from my computer????

Warning: Resetting your master password will remove all of your saved usernames and passwords.

   In the Firefox location bar, enter the following location:
   chrome://pippki/content/resetpassword.xul
   Press Return.
   The "Reset Master Password" page will appear. Click the Reset button, to reset your master password.
   reset master pw fx29
I have tried over and over and it will not recognize my master password. I actually had a similar problem with the regular password before going with the master. If I reset the "master" password I need to know that it won't delete all my passwords where I use them like ebay, apple or emails. I don't want to be locked out of sites or the loose them on this computer. when you say it removes them all, do you just mean the ones I have entered for firefox? WHAT DO YOU MEAN IT WILL REMOVE ALL? from my computer???? Warning: Resetting your master password will remove all of your saved usernames and passwords. In the Firefox location bar, enter the following location: chrome://pippki/content/resetpassword.xul Press Return. The "Reset Master Password" page will appear. Click the Reset button, to reset your master password. reset master pw fx29

Réiteach roghnaithe

Yes, resetting the Master Password or deleting key3.db will remove all password that are stored in the Password Manager.

If you use the Time Machine then try to restore the logins.json and key3.db files from that backup in case you remember the MP you used in the past.

Make a backup of the current versions of these files.

You can use this button to go to the current Firefox profile folder:

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

Yes, resetting the Master Password or deleting key3.db will remove all password that are stored in the Password Manager.

If you use the Time Machine then try to restore the logins.json and key3.db files from that backup in case you remember the MP you used in the past.

Make a backup of the current versions of these files.

You can use this button to go to the current Firefox profile folder:

more options

Master Password is internal to Firefox and its files. No way to "email" the Master Password to you. As cor-el mentioned, if you reset your Master Password all your will be deleted - in Firefox only; won't affect passwords for other programs on that Mac.