Complete Reset Saved Passwords/Master Password
Can someone tell me which files I have to delete to completely reset the password system:
Thunderbird has completely broken and I cannot access any of my accounts; I was using a Master Password to manage my passwords but it has crashed and I can not
- see saved passwords (error: Timestamp: 21/04/2015 9:27:01 PM; Error: this._storage is null; Source File: resource://gre/components/nsLoginManager.js) Line: 284 - reset or set a Master Password (no error just message :unable to change Master Password)
Error Console gives the following for manual access to each account:
Timestamp: 21/04/2015 9:24:37 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323
On startup I get the following for each account:
Timestamp: 21/04/2015 9:25:35 PM Error: [Exception... "Initialization failed'Initialization failed' when calling method: [nsILoginManagerStorage::init]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://gre/components/nsLoginManager.js :: LoginManager.prototype._storage :: line 98" data: no] Source File: resource://gre/components/nsLoginManager.js Line: 98
Timestamp: 21/04/2015 9:25:35 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323
All Replies (3)
This article tells you how to reset the master password if it is forgotten. A side effect of this reset is that saved email passwords are erased.
Hi Airmail,
Thanks for the reply; unfortunately this did not work either :-(
The problem persists. I did get the following error message in the Console:
[object ChromeWindow] Login Manager: Removing all logins Login Manager: No alternate nsILoginManagerStorage registered PwMgr cryptoSDR: Initializing key3.db with default blank password. PwMgr mozStorage: Initialization failed: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/components/storage-mozStorage.js :: LoginManagerStorage_mozStorage.prototype._crypto :: line 67" data: no] Login Manager: Initialization of storage component failed: {} Timestamp: 22/04/2015 5:58:04 AM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 295
Athraithe ag JonJenkins ar
I am not sure what all that means or what to tell you to do from here. Maybe someone else will come along with a suggestion.