We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

With the Ebates Button installed Comcast email stops working, why

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó guigs

more options

Losing money by not having the Ebates Button installed in Firefox and whenever I do install it, my Comcast email stops functioning, need help in solving this problem with the Ebates Add-On. I'm using Firefox version 35.0.1 and whenever I disable the Ebates Button, the Comcast email starts working again.

Losing money by not having the Ebates Button installed in Firefox and whenever I do install it, my Comcast email stops functioning, need help in solving this problem with the Ebates Add-On. I'm using Firefox version 35.0.1 and whenever I disable the Ebates Button, the Comcast email starts working again.

All Replies (1)

more options

Hi MRJhenry61, Where is the ebates button installed from? There is a site that recommends that you add ebates to the cookie exception list however I am not sure how this would affect email.

In the meantime if you open a new profile in Firefox, Profile Manager - Create, remove or switch Firefox profiles it is possible to use your email in the new profile.