Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How can I back-up folders that I've created within my Thunderbird e-mail program?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó user01229325

more options

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you.

LW

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you. LW

All Replies (2)

more options
more options

First take your computer to a REAL repair shop, not Best Buy. Mozbackup is the best for backing up Firefox and Thunderbird. Your profile is where your email and settings are stored. It is just a file like any other and any competent computer person would know this and be able to back it up for you. TheGeek Squad does not employee any of these.