Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How can I stop firefox from redirecting me to the stupid survery every time I open a new page?

  • 5 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan mkhnthrt

more options

Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

Keazen oplossing

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (5)

more options

Is it this one: Annual Survey virus not detected by any anti-malware program? That thread has some suggested fixes.

more options

No. It has a ring tone, and a woman saying take a brief 4 question survey and get a free gift.

more options

Keazen oplossing

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Did you know you have Shockwave Flash 13.0 r0 and Shockwave Flash 12.0 r0 on your computer?

more options

It seems to have stopped, at least for now. I partially followed your advice Phillip. I will do the rest later.

Thanks