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Unable to install new HP 6520 printer on Firefox browser

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cooks2229
cooks2229
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Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install, nor recognize the installation disk that came with the printer.

Purchased a brand new HP photosmart 6520e all-in-one printer which I am unable to install on Firefox. It does not find the printer in the list of printers during install, nor recognize the installation disk that came with the printer.

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guigs
guigs
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Hi

Thank you for contacting support. I understand you bought a new printer, awesome! And now you want the printer to show up as a printer in Firefox.

You can reset the printer settings with these instructions here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_rese...

Other troubleshooting information can be found in this article. Fix printing problems in Firefox

If you have any other questions we are happy to help.