We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Continued crashes after reset - what next?

dave.vinograd
dave.vinograd
more options

People,

Crashes prior to reset, crashes after reset, hardware acceleration disabled, most dumps are invalid, have disabled most extensions and plugins.

Also ff consumes 50% of cpu - in single thread. Crashes happen mostly while I am not using the system, but are random.

Any other suggestions?

Dave

People, Crashes prior to reset, crashes after reset, hardware acceleration disabled, most dumps are invalid, have disabled most extensions and plugins. Also ff consumes 50% of cpu - in single thread. Crashes happen mostly while I am not using the system, but are random. Any other suggestions? Dave

Alle antwurden (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please provide us with crash ID's to help us learn more about your crashes.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.