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Have tried unsuccessfully to download v.3.6.7 update several times and each time "connecting to update server" never completes.

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When attempting to download v.3.6.7 update: a window appears - Software Update In the window beneath the words Downloading the update... a bar shows a moving pattern beneath which are the words Connecting to the update server... However the pattern in the bar never stops moving so I assume the process has not been completed.

When attempting to download v.3.6.7 update: a window appears - Software Update In the window beneath the words Downloading the update... a bar shows a moving pattern beneath which are the words Connecting to the update server... However the pattern in the bar never stops moving so I assume the process has not been completed.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.