Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Downloading Thunderbird

  • 3 antwurd
  • 2 hawwe dit probleem
  • 56 werjeftes
  • Lêste antwurd fan david

more options

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. Now when I try and download again, I am asked for a donation again. How can I get passed this point, please?

Kevin

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. Now when I try and download again, I am asked for a donation again. How can I get passed this point, please? Kevin

Keazen oplossing

HI

www.thunderbird.net

I get a screen headed "Just one more step" with 2 download buttons. Whichever I press I get a screen asking for a donation...

But this time the download started and it's in my download folder. Continuing with the install now.

Thanks

Kevin

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

more options

Please share the URL from which you are downloading, as Thunderbird never demands a donation on download. It does pop up a page after the download, but that is never required.

more options

Keazen oplossing

HI

www.thunderbird.net

I get a screen headed "Just one more step" with 2 download buttons. Whichever I press I get a screen asking for a donation...

But this time the download started and it's in my download folder. Continuing with the install now.

Thanks

Kevin

more options

I regret you had that experience, but I do thank you for the donation. Should you need assistance, do feel welcome to post questions.