We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My password and recovery codes are wrong?

  • 1 antwurd
  • 0 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan BenNet1700

more options

I was trying to login onto a new browser, but it said my password was wrong. I tried again a few times and it still said it was wrong. So I tried resetting the password using my recovery code, but it also says my recovery codes are wrong. I have never used my recovery codes on this account, what can I do? I don't want to lose my bookmarks and this account has all my passwords on it. I have the account tied to my google acc, but I don't have that sign in option on my other browser. What can I do?

I was trying to login onto a new browser, but it said my password was wrong. I tried again a few times and it still said it was wrong. So I tried resetting the password using my recovery code, but it also says my recovery codes are wrong. I have never used my recovery codes on this account, what can I do? I don't want to lose my bookmarks and this account has all my passwords on it. I have the account tied to my google acc, but I don't have that sign in option on my other browser. What can I do?

Alle antwurden (1)

more options

Edit: I wanted to add, after numerous attempts I was able to make it past the sign in with the password, but I would be prompted with a 2FA code from my email. When I entered that code it would just say its wrong. I have tried this numerous times.