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Getting a black screen while trying to view VR videos.

  • 6 antwurd
  • 2 hawwe dit probleem
  • 19 werjeftes
  • Lêste antwurd fan RedAISkye

RedAISkye
RedAISkye
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I'm getting a black screen while trying to view VR videos from Firefox Mobile.

I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop.

So, only Firefox Mobile is having issues with VR videos for some reason.

I'm getting a black screen while trying to view VR videos from Firefox Mobile. I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop. So, only Firefox Mobile is having issues with VR videos for some reason.

Alle antwurden (6)

Paul
Paul
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Hi

What version number of Firefox for Android do you have installed on your Android device?

RedAISkye
RedAISkye Fraacheigener
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Paul said
Hi What version number of Firefox for Android do you have installed on your Android device?

Firefox v113.1.0 (Build #2015950739), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1

Paul
Paul
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Are you viewing the videos full screen (landscape)?

RedAISkye
RedAISkye Fraacheigener
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Paul said
Are you viewing the videos full screen (landscape)?

I've tried both fullscreen and non-fullscreen modes including landscape/portrait.

Paul
Paul
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So that I can look into this further, do you have an example of a video that is not playing correctly?

RedAISkye
RedAISkye Fraacheigener
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Paul said
So that I can look into this further, do you have an example of a video that is not playing correctly?

Here is an example: https://deovr.com/videos/3d-vr180-vam-mmd-greenlights-serenade-6488

Only the audio plays, the video is just black screen on mobile.