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Suddenly can't open Thunderbird at all. What is wrong?

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susan_lloyd
susan_lloyd
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Having had Thunderbird for years, it has recently been getting slower and slower and often freezing so I have to turn the computer off and on again. Suddenly it has stopped working at all. Any ideas why??

Having had Thunderbird for years, it has recently been getting slower and slower and often freezing so I have to turn the computer off and on again. Suddenly it has stopped working at all. Any ideas why??

Keazen oplossing

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

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Wayne Mery
Wayne Mery
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Keazen oplossing

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.