Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

e mail issue

  • 2 antwurd
  • 1 hat dit probleem
  • 20 werjeftes
  • Lêste antwurd fan sfhowes

dch1244
dch1244
more options

I have Thunderbird 68.12.1 I am on att.com and my email address is dch1244@sbcglobal.net Att .con recently addeded a security key to my outbound mail, and I can send from Thunderbird. I also had to change my password with them and I edited the password in Thunderbird, hjowever I cannot receive email in thunderbird. I have spent over 4 hours talking with tech support with att and no resolution, can you help? It seems it is a server problem as your server will not connect with att

I have Thunderbird 68.12.1 I am on att.com and my email address is dch1244@sbcglobal.net Att .con recently addeded a security key to my outbound mail, and I can send from Thunderbird. I also had to change my password with them and I edited the password in Thunderbird, hjowever I cannot receive email in thunderbird. I have spent over 4 hours talking with tech support with att and no resolution, can you help? It seems it is a server problem as your server will not connect with att

Alle antwurden (2)

krj
krj
more options

Most ISPs, including AT&T have changed their security such that your AT&T password is not the password used for email clients such as Thunderbird. AT&T refers to it as a Secure Mail Key. They also may be using non-standard ports, so you really need to follow their directions for re-establishing contact.

You might start here: https://www.att.com/support/article/email-support/KM1240462/

sfhowes
sfhowes
  • Top 10 Contributor
more options

There's only one password for incoming and outgoing, namely the secure mail key. Remove the passwords from Options/Security/Passwords/Saved Passwords, restart TB, enter the secure mail key when prompted.