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Why does TB crash when I try to add an attachment? @ CReadingPaneModuleHost

  • 5 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Wayne Mery

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When ever I try to add an attachment to an email Thunderbird immediately crashes and a box titled Mozilla Crash Reporter pops up and I am unable to continue. Why can't I add an attachment?

When ever I try to add an attachment to an email Thunderbird immediately crashes and a box titled Mozilla Crash Reporter pops up and I am unable to continue. Why can't I add an attachment?

Bewurke troch Wayne Mery op

Alle antwurden (5)

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My problem isn't the crash report. My problem is TB won't let me add attachments.

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My problem is I need to know your crash IDs, so that I can help you with not being able to add attachments.

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latest crash ids

73401502-d071-4fcc-acc4-2af9f0180618

69a264d2-cf80-44ee-bcc2-800ab0180617

d71c88b8-8811-4323-96a7-f182a0180617

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The crash signatures for all three (like bp-73401502-d071-4fcc-acc4-2af9f0180618) are CReadingPaneModuleHost.

This is crashing in MS-Windows "file picker" code shell32.dll CReadingPaneModuleHost::ModuleHostWndProc(HWND__*, unsigned int, unsigned int, long) so there is likely not much we can do in Thunderbird.

Possibilities: Make sure windows is updated. Try starting Windows in safe mode. Try the thunderbird beta from https://www.thunderbird.net/en-US/channel/