Firefox 57 update unavailable from play store
Hello,
I have an issue with the quantum update: i can't update the browser from the play store, because it keeps showing me the 56 version of firefox as the latest update avaible. I've tried to uninstall and reinstall the app or install it in another android device but the latest verions for me is always the 56, i would like to know how to solve my problem, thanks in advance,
best regards
Keazen oplossing
Probably, see Google's support for help on this matter -- sounds like a problem on their/your end as all of the other users have been upgraded to 57.0.1 on the play store if their Android version was supported.
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Android version?
i have a Samsung galaxy s8 with android 7.0 but i have this problem also on my lg g3 with android 6.0
Alright, you can download the apk for the version you need as workaround for now -- get it from here: https://ftp.mozilla.org/pub/mobile/releases/57.0.1/
Did this solve your problem? If so, mark as solution.
Thank you very much, is there any chance to get the update from play store in the future?
Yes, just refresh the Play Store cache.
i have done it several times but it never worked, now with the apk installed it recognises it as firefox but the latest version displayed is still 56
Uninstall the old version first.
i did it
could it be a problem releated to my account?
Keazen oplossing
Probably, see Google's support for help on this matter -- sounds like a problem on their/your end as all of the other users have been upgraded to 57.0.1 on the play store if their Android version was supported.