Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

firefox crashes on startup

  • 1 antwurd
  • 2 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan philipp

rdawson61
rdawson61
more options

Had problems with firefox crashing on startup. Did clean install, removed all profiles and still same issue.

I uninstalled and went back to old Firefox version (50) but still same issue after clean install.

Latest crash report submitted is : bp-628ec2f2-c692-4a85-93cb-ff8a82170201

Any help would be very appreciated

Thanks Richard

Had problems with firefox crashing on startup. Did clean install, removed all profiles and still same issue. I uninstalled and went back to old Firefox version (50) but still same issue after clean install. Latest crash report submitted is : bp-628ec2f2-c692-4a85-93cb-ff8a82170201 Any help would be very appreciated Thanks Richard

Alle antwurden (1)

philipp
philipp
  • Moderator
more options

hi richard, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox