Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Automatic Version Update failure

  • 3 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan AliceWyman

Tammy
Tammy
more options

I receive the following:

"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.

I have only one copy of Firefox (Version 50) installed on my laptop. No issues w/ my desktop.

Afraid to "refresh" Firefox and loose extensions, etc.

Suggestions please?

I receive the following: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. I have only one copy of Firefox (Version 50) installed on my laptop. No issues w/ my desktop. Afraid to "refresh" Firefox and loose extensions, etc. Suggestions please?

Keazen oplossing

Were you able to update Firefox? See Update Firefox to the latest release.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

FredMcD
FredMcD
more options

A security update just came out.

Try closing Firefox by Menu > File > Exit.

guigs
guigs
more options

A Refresh will put the data in a folder on your Desktop called "Old Firefox Data" and there are steps to put that stuff back: Recover important data from an old profile

As for the updates, please first close Firefox in the Activity Monitor or Task Manager etc. Start Firefox and then try the update one more time. There was a new update sent out today 50.0.2.

AliceWyman
AliceWyman
  • Moderator
more options

Keazen oplossing

Were you able to update Firefox? See Update Firefox to the latest release.