Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can´t open or attach pdf-file in Thunderbird

  • 5 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Matt

SunOne
SunOne
more options

Since Windows 10 anniversary update 1607 i cannot open/attach pdf-file in Tunderbird 45.4.0 without causing Thunderbird to crash.

Clicking on the Attachments-tab in options also causes Thunderbird to crash immediately. Disable add-ons, Antivirus or running Thunderbird in safe mode does not help either.

Since Windows 10 anniversary update 1607 i cannot open/attach pdf-file in Tunderbird 45.4.0 without causing Thunderbird to crash. Clicking on the Attachments-tab in options also causes Thunderbird to crash immediately. Disable add-ons, Antivirus or running Thunderbird in safe mode does not help either.

Alle antwurden (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Crash Ids? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

SunOne
SunOne Fraacheigener
more options

http://crash-stats.mozilla.com/report/index/bp-b29b68ea-b424-4705-a33b-940bb2161008

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I see a total of 38 crashes, but no real answers. I do with people would put comments in there. SO I will have a couple of guesses.

What anti virus program are you using? McAfee in particular has been having crashes assigned.

Have you tried disk cleanup? try typing it into search, it was first on my list.

SunOne
SunOne Fraacheigener
more options

I only use Windows Defender as anti virus program and the disk cleanup did not solve the problem. Maybe making a clean install will work, just have to figure how to save all mails and account-settings first.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I see nothing that would be fixed by a reinstall, but go ahead. I have no better solution. Note that none of your settings or mail is touched by a reinstall. ALL you are doing is refreshing the program files and registry settings.