Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird stuck on Home page since latest update

  • 4 antwurd
  • 8 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan AlisonGDay

AlisonGDay
AlisonGDay
more options

Thunderbird has today installed an update. Since doing that, it is stuck on the Home page. I can't read messages, write a new message, ...I can search from there, but that seems to be all. I tried restarting with add-ons disabled (tho' I don't think I have any add-ons)_ but nothing happened. I tried Tools, Options, but again, nothing happened. So I then uninstalled it and re-installed it - with the same result.

Thunderbird has today installed an update. Since doing that, it is stuck on the Home page. I can't read messages, write a new message, ...I can search from there, but that seems to be all. I tried restarting with add-ons disabled (tho' I don't think I have any add-ons)_ but nothing happened. I tried Tools, Options, but again, nothing happened. So I then uninstalled it and re-installed it - with the same result.

Keazen oplossing

AlisonGDay said

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

In that case, please shut down thunderbird and start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode

Then on the toolbar click then  Add-ons and disable first lightning if you have it. Then disable all add-ons if disabling Lightning does not fix the issue.

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

We have an issue with an add-on.

On the toolbar then  Add-ons and disable first lightning if you have it. then all add-ons of disabling Lightning does not fix the issue

Your results?

AlisonGDay
AlisonGDay Fraacheigener
more options

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Keazen oplossing

AlisonGDay said

I click on Add-ons, but absolutely nothing happens. The menu disappears and I am back on the Home screen. I may have Lightning, but I don't think I have any other Add-ons.

In that case, please shut down thunderbird and start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode

Then on the toolbar click then  Add-ons and disable first lightning if you have it. Then disable all add-ons if disabling Lightning does not fix the issue.

AlisonGDay
AlisonGDay Fraacheigener
more options

That does seem to have solved the problem - and it is OK when starting it not in safe mode. Thank you Wayne. Alison