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Can't get new message to "Unbold" unless I open them

  • 1 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan Toad-Hall

leefoo
leefoo
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Here is my problem:

Until last Tuesday, when I clicked on a new message, it was immediately marked as "read" by unbolding. Now, when I click on a message it remains bolded, and appears to be "unread" unless I actually go in and read it.

I have checked and unchecked "Automatically Marked as Read"; I have checked and unchecked "Immediately on Display" and have also set it to a time interval. (btw, this was an answer I saw to someone who wrote a similar message....I found it via Google, but I have no idea how he got in to ask a question)

NOTHING works and I am at my wits end.

Thanks for any answer, except the "Go to these FAQ or Help files". Obviously, I am already doing what those Help Files stated, yet, for some reason WITHOUT CHANGING ANYTHING, I can no longer do what I used to do.

Would it help to uninstall/reinstall? Would it save my contacts, msgs, etc?

Lee (leefoo@verizon.net)

Here is my problem: Until last Tuesday, when I clicked on a new message, it was immediately marked as "read" by unbolding. Now, when I click on a message it remains bolded, and appears to be "unread" unless I actually go in and read it. I have checked and unchecked "Automatically Marked as Read"; I have checked and unchecked "Immediately on Display" and have also set it to a time interval. (btw, this was an answer I saw to someone who wrote a similar message....I found it via Google, but I have no idea how he got in to ask a question) NOTHING works and I am at my wits end. Thanks for any answer, except the "Go to these FAQ or Help files". Obviously, I am already doing what those Help Files stated, yet, for some reason WITHOUT CHANGING ANYTHING, I can no longer do what I used to do. Would it help to uninstall/reinstall? Would it save my contacts, msgs, etc? Lee (leefoo@verizon.net)

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Please do not create duplicate questions as this only confuses the issue. Please keep all correspondence in the original question.

To other volunteers who may assist -

This is the original question.