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Huge problems after updateing to 31.1.2

  • 6 antwurd
  • 5 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Andrija

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Hi,

I have encountered several problems after updating to 31.1.2.

1. I cannot send mails from one of my accounts, neither does it download messages from this account. When I log in to the web mail of this account the messages are there. When I try to send the mail I get the message:

Sending of message failed. The message could not be sent using SMTP server mail.vista-consulting.hr for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.

I have the control over the mail server, and have looked into the mail log and it says:

Oct 2 17:08:37 droplet postfix/smtpd[10916]: connect from unknown[xxx.xxx.xxx.xxx] Oct 2 17:08:37 droplet postfix/smtpd[10916]: lost connection after STARTTLS from unknown[xxx.xxx.xxx.xxx] Oct 2 17:08:37 droplet postfix/smtpd[10916]: disconnect from unknown[xxx.xxx.xxx.xxx]

when I try to send the mail.

2. The update of enigmail and ligntening got somhow stuck. In the Add-ons Manager window I see the old versions and new ones (lightening 2.6.3 and 3.3.1, enigmail 1.6 and 1.7.2). The new versions a however dimmed. Restaring Thunderbrid does not help.

3. All of my entries in the calendar vanished which is a very big issue for me.

Best regards

Andrija

Hi, I have encountered several problems after updating to 31.1.2. 1. I cannot send mails from one of my accounts, neither does it download messages from this account. When I log in to the web mail of this account the messages are there. When I try to send the mail I get the message: Sending of message failed. The message could not be sent using SMTP server mail.vista-consulting.hr for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator. I have the control over the mail server, and have looked into the mail log and it says: Oct 2 17:08:37 droplet postfix/smtpd[10916]: connect from unknown[xxx.xxx.xxx.xxx] Oct 2 17:08:37 droplet postfix/smtpd[10916]: lost connection after STARTTLS from unknown[xxx.xxx.xxx.xxx] Oct 2 17:08:37 droplet postfix/smtpd[10916]: disconnect from unknown[xxx.xxx.xxx.xxx] when I try to send the mail. 2. The update of enigmail and ligntening got somhow stuck. In the Add-ons Manager window I see the old versions and new ones (lightening 2.6.3 and 3.3.1, enigmail 1.6 and 1.7.2). The new versions a however dimmed. Restaring Thunderbrid does not help. 3. All of my entries in the calendar vanished which is a very big issue for me. Best regards Andrija

Keazen oplossing

Close Thunderbird and navigate to your profile folder. There's a subfolder 'extensions'. Locate the folder for both, Lightning, and Enigmail underneath 'extensions' and delete them.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (6)

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I think there may have been a change in how Thunderbird handles self signed certificates, either your own certificate or the CA certificate. If you have a self signed certificate that might be your problem. See also bug 1036338 for more info...

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I see the old versions and new ones

I'd probably start with trying to remove those extensions.

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Thanks for the link Onno. The workaround worked for me. However this is very unfortunate and I'm thinking about replacing Thunderbird with another e-mail client because it's not the first time that I experience significant problems with it.

Bewurke troch Andrija op

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Removing extensions and reinstalling is not working. Firstly, only the old versions can be removed. After removing the old version and installing the new one form file I have the situation from the attached picture. Not to mention that I still don't have my calendar entries.

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Keazen oplossing

Close Thunderbird and navigate to your profile folder. There's a subfolder 'extensions'. Locate the folder for both, Lightning, and Enigmail underneath 'extensions' and delete them.

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Thanks christ1, that did it. I always say: don't use force, take a bigger hammer :)