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Links no longer open when viewing images in search results, why?

Knightwingz
Knightwingz
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When viewing the results from an image search, you used to be able to click and open a link, at the bottom left of the viewed image, which took you to the origin page of the image you are viewing. When clicking those links now, it simply opens up the same image results window, but not the origin page.

When viewing the results from an image search, you used to be able to click and open a link, at the bottom left of the viewed image, which took you to the origin page of the image you are viewing. When clicking those links now, it simply opens up the same image results window, but not the origin page.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Are you using Google image search?

It sounds like you have the older results style instead of the new one (where a large black section zooms into the page, with new separate buttons for the image and the site).

So that we could see what you're seeing, could you copy the URL of the results page from the address bar and paste it into a reply? For the example, please do a search for something general like puppies to avoid posting any confidential information.

More generally:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?