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I receive mail in Junk but never the Inbox

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Paul Harbottle
Paul Harbottle
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I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

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