Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

T'Bird Receives, but Will Not Send

  • Aucune réponse
  • 0 a ce problème
Ian
Ian
more options

Thunderbird, running on a PC/Desktop started/ran fine, first thing this morning.

After about 1 hour, a text message arrived from BT advising that, "as someone unauthorised tried to access your email account - we've blocked it", together with instructions to create new password.

New password created --- then able to RECEIVE, but not SEND.

One hour (almost) spent on phone with BT Tech Support - checking port numbers, deleting/creating passwords, and, and, and - resulting in (a) still unable to SEND, but can RECEIVE via T'Bird, (b) able to both send AND receive by (bypassing T'Bird) use of BT Email Website.

T'Bird is configured POP3, and two other email accounts (Non-BT) are running successfully via T'Bird on the same PC.

Error messages following send in T'Bird below.

Any suggestions gratefully received.

Thank you,

Ian

Thunderbird, running on a PC/Desktop started/ran fine, first thing this morning. After about 1 hour, a text message arrived from BT advising that, "as someone unauthorised tried to access your email account - we've blocked it", together with instructions to create new password. New password created --- then able to RECEIVE, but not SEND. One hour (almost) spent on phone with BT Tech Support - checking port numbers, deleting/creating passwords, and, and, and - resulting in (a) still unable to SEND, but can RECEIVE via T'Bird, (b) able to both send AND receive by (bypassing T'Bird) use of BT Email Website. T'Bird is configured POP3, and two other email accounts (Non-BT) are running successfully via T'Bird on the same PC. Error messages following send in T'Bird below. Any suggestions gratefully received. Thank you, Ian
Captures d’écran jointes

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.