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Flash Plugin - Keep it up to date and troubleshoot problems
Révision 937 :
Révision 937 par AliceWyman le
Révision 6435 :
Révision 6435 par Verdi le
Mots-clés :
Flash flashplayer player plugin crash adobe
Résumé des résultats de recherche :
This article has information about testing, updating, uninstalling and troubleshooting the Adobe Flash plugin.
Contenu :
The [http://www.adobe.com/products/flashplayer/ Adobe Flash Player] browser plugin lets you view video and animated content in Firefox.
'''Note:''' The Firefox Software Update feature does not update installed plugins. See the [http://www.adobe.com/support/security/index.html#flashplayer Adobe Security bulletins and advisories page] for information about security and stability issues affecting Adobe Flash Player and other Adobe products.
* For instructions on how to install the Flash plugin for Firefox, see [[Installing the Flash plugin]].
__TOC__
= Testing Flash =
Visit [http://www.adobe.com/software/flash/about/ Adobe's Test Page] to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed, install Flash using the instructions at [[Installing the Flash plugin]].
= Updating Flash =
To check if your installation of Flash is up to date, visit Mozilla's [http://www.mozilla.com/plugincheck/ Plugin Check] page. If it says that Flash needs to be updated, install the latest version manually.
<!-- ANY CHANGES TO THIS SECTION SHOULD BE APPLIED TO https://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin AS WELL. -->
{for win}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Windows_-_Other_Browsers Flash Player download page] at Adobe.com and download the Flash installer.
# [[T:closeFirefox]]
# Open the file you downloaded (i.e. {filepath install_flash_player.exe}), then follow the installer's instructions.
{/for}
{for mac}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Mac_OS_X Flash Player download page] at Adobe.com and download the Flash installer.
# [[T:closeFirefox]]
# Open the file you downloaded (i.e. {filepath install_flash_player_osx_ub.dmg}).
# In the Finder, open the {filepath Adobe Flash Player.pkg} to run the installer, then follow the installer's instructions.
{/for}
{for linux}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Linux_%28.tar.gz%29 Flash Player download page] at Adobe.com.
# When prompted, save the file {filepath install_flash_player_10_linux.tar.gz}.
# [[T:closeFirefox]]
# Open a Terminal window (in Gnome, click on the {menu Applications} menu, select {menu Accessories}, and then select {menu Terminal}.)
# In the Terminal window, change to the directory where you saved the file you downloaded (e.g. '''''cd /home/user/Downloads''''').
# Extract {filepath libflashplayer.so} from file you downloaded with the command '''''tar -zxvf install_flash_player_10_linux.tar.gz'''''.
# As the [http://help.ubuntu.com/community/RootSudo super user], copy the extracted file, {filepath libflashplayer.so}, to your Firefox installation directory's {filepath plugins} sub-directory. For example, if Firefox is installed in {filepath /usr/lib/mozilla}, use the command '''''sudo cp libflashplayer.so /usr/lib/mozilla/plugins''''' and then enter your super user password when prompted. <br/> <br/> [[Image:0a85171f1802a3b0d9f46ffb997ddc02-1260326970-447-1.png]]
{/for}
{for win,mac}
= Uninstalling Flash =
For instructions on uninstalling Flash, see [http://kb2.adobe.com/cps/141/tn_14157.html How to uninstall the Adobe Flash Player] at Adobe.com.
{/for}
= Troubleshooting =
{for win}
== Flash works in Internet Explorer but not in Firefox ==
There are two different types of Flash Players: An ActiveX version for Internet Explorer and a plugin version for Firefox and other browsers. If you want Flash to work in Firefox you must install the plugin version, as explained above.
{/for}
== Flash-based video or audio does not play or stops after a few seconds ==
See [[Flash-based videos and sound do not play correctly]].
== Cannot view full screen Flash videos ==
See [[Cannot view full screen Flash videos]].
== Flash content shows as question mark ==
See [[Flash content shows as question mark]].
== Flash does not work properly and/or will not update ==
If Flash content does not work, acts strangely, or causes errors, or if you see a notice that you need to update Flash (e.g., at [http://www.mozilla.com/plugincheck/ Mozilla's Plugin Check]) even after installing the latest Flash version, see [[Flash does not work properly or will not update]].
== The Adobe Flash plugin has crashed ==
If you see this message instead of Flash content in Firefox 3.6.4 or above, see [[The Adobe Flash plugin has crashed]].
{for win}
== Firefox crashes when viewing YouTube videos ==
If Firefox crashes when viewing YouTube videos or other Flash content in Firefox 3.6.3 or below, see [[Firefox crashes when viewing Youtube videos]].
{/for}
{for mac}
== Pages that use the Flash plugin crash on Mac ==
See [[Pages that use the Flash plugin crash on Mac]].
{for fx4}
== Flash does not work in Firefox 4 ==
Starting in Firefox 4.0 Beta 7, Firefox will run as a 64-bit application on Mac OS 10.6 "Snow Leopard". <!-- http://boomswaggerboom.wordpress.com/2010/11/10/firefox-4-for-mac-os-x-under-the-hood/ --> This may cause Flash to stop working, even though it worked in Firefox 4 Beta 6 or below. As a workaround, you can run Firefox in 32-bit mode, as follows:
#From the menu bar, select {menu Firefox} and then select {menu Quit Firefox}
#Open the {filepath Applications} folder in Finder and locate the {filepath Firefox} application icon.
#Hold down the {key control} key while you click the {filepath Firefox} icon and select {menu Get Info} from the list of menu items.
#In the "Firefox Info" window, click the box in front of "Open in 32-bit mode" so that it is checked.
{/for}
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Flash Flash (mozillaZine KB)]'''''
The [http://www.adobe.com/products/flashplayer/ Adobe Flash Player] browser plugin lets you view video and animated content in Firefox.
'''Note:''' The Firefox Software Update feature does not update installed plugins. See the [http://www.adobe.com/support/security/index.html#flashplayer Adobe Security bulletins and advisories page] for information about security and stability issues affecting Adobe Flash Player and other Adobe products.
* For instructions on how to install the Flash plugin for Firefox, see [[Installing the Flash plugin]].
__TOC__
= Testing Flash =
Visit [http://www.adobe.com/software/flash/about/ Adobe's Test Page] to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed, install Flash using the instructions at [[Installing the Flash plugin]].
= Updating Flash =
To check if your installation of Flash is up to date, visit Mozilla's [http://www.mozilla.com/plugincheck/ Plugin Check] page. If it says that Flash needs to be updated, install the latest version manually.
<!-- ANY CHANGES TO THIS SECTION SHOULD BE APPLIED TO https://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin AS WELL. -->
{for win}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Windows_-_Other_Browsers Flash Player download page] at Adobe.com and download the Flash installer.
# [[T:closeFirefox]]
# Open the file you downloaded (i.e. {filepath install_flash_player.exe}), then follow the installer's instructions.
{/for}
{for mac}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Mac_OS_X Flash Player download page] at Adobe.com and download the Flash installer.
# [[T:closeFirefox]]
# Open the file you downloaded (i.e. {filepath install_flash_player_osx_ub.dmg}).
# In the Finder, open the {filepath Adobe Flash Player.pkg} to run the installer, then follow the installer's instructions.
{/for}
{for linux}
# Go to [http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10.1_for_Linux_%28.tar.gz%29 Flash Player download page] at Adobe.com.
# When prompted, save the file {filepath install_flash_player_10_linux.tar.gz}.
# [[T:closeFirefox]]
# Open a Terminal window (in Gnome, click on the {menu Applications} menu, select {menu Accessories}, and then select {menu Terminal}.)
# In the Terminal window, change to the directory where you saved the file you downloaded (e.g. '''''cd /home/user/Downloads''''').
# Extract {filepath libflashplayer.so} from file you downloaded with the command '''''tar -zxvf install_flash_player_10_linux.tar.gz'''''.
# As the [http://help.ubuntu.com/community/RootSudo super user], copy the extracted file, {filepath libflashplayer.so}, to your Firefox installation directory's {filepath plugins} sub-directory. For example, if Firefox is installed in {filepath /usr/lib/mozilla}, use the command '''''sudo cp libflashplayer.so /usr/lib/mozilla/plugins''''' and then enter your super user password when prompted. <br/> <br/> [[Image:0a85171f1802a3b0d9f46ffb997ddc02-1260326970-447-1.png]]
{/for}
{for win,mac}
= Uninstalling Flash =
For instructions on uninstalling Flash, see [http://kb2.adobe.com/cps/141/tn_14157.html How to uninstall the Adobe Flash Player] at Adobe.com.
{/for}
= Troubleshooting =
{for win}
== Flash works in Internet Explorer but not in Firefox ==
There are two different types of Flash Players: An ActiveX version for Internet Explorer and a plugin version for Firefox and other browsers. If you want Flash to work in Firefox you must install the plugin version, as explained above.
{/for}
== Flash-based video or audio does not play or stops after a few seconds ==
See [[Flash-based videos and sound do not play correctly]].
== Cannot view full screen Flash videos ==
See [[Cannot view full screen Flash videos]].
== Flash content shows as question mark ==
See [[Flash content shows as question mark]].
== Flash does not work properly and/or will not update ==
If Flash content does not work, acts strangely, or causes errors, or if you see a notice that you need to update Flash (e.g., at [http://www.mozilla.com/plugincheck/ Mozilla's Plugin Check]) even after installing the latest Flash version, see [[Flash does not work properly or will not update]].
== The Adobe Flash plugin has crashed ==
If you see this message instead of Flash content in Firefox 3.6.4 or above, see [[The Adobe Flash plugin has crashed]].
{for win}
== Firefox crashes when viewing YouTube videos ==
If Firefox crashes when viewing YouTube videos or other Flash content in Firefox 3.6.3 or below, see [[Firefox crashes when viewing Youtube videos]].
{/for}
{for mac}
== Pages that use the Flash plugin crash on Mac ==
See [[Pages that use the Flash plugin crash on Mac]].
{for fx4}
== Flash does not work in Firefox 4 ==
Starting in Firefox 4.0 Beta 7, Firefox will run as a 64-bit application on Mac OS 10.6 "Snow Leopard". <!-- http://boomswaggerboom.wordpress.com/2010/11/10/firefox-4-for-mac-os-x-under-the-hood/ --> This may cause Flash to stop working, even though it worked in Firefox 4 Beta 6 or below. As a workaround, you can run Firefox in 32-bit mode, as follows:
#From the menu bar, select {menu Firefox} and then select {menu Quit Firefox}
#Open the {filepath Applications} folder in Finder and locate the {filepath Firefox} application icon.
#Hold down the {key control} key while you click the {filepath Firefox} icon and select {menu Get Info} from the list of menu items.
#In the "Firefox Info" window, click the box in front of "Open in 32-bit mode" so that it is checked.
{/for}
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Flash Flash (mozillaZine KB)]'''''