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Mozilla account, Password, save, reset

Whether you forgot your Mozilla account password or want to update it for security reasons, this guide will show you how to change or reset it.

This guide helps you update or recover your [[Mozilla account - Managing account data|Mozilla account]] password, whether you want to enhance account security or have forgotten your current password. If you’re signed in, follow the quick steps to change your password. If you’re locked out, explore reset options based on your account setup and data recovery needs. =Change your Mozilla account password= If you are signed in to your Mozilla account, follow these steps to change your password: [[UI:details_start]] ==Change your Mozilla account password while signed in== If you can sign in to your Mozilla account, you can change your password by following these simple steps: #Go to [https://accounts.firefox.com/signin Mozilla account Sign in]. #;[[Image:Sign in MA|width=350]] #Sign in with your current password. #In the ''Security'' section, next to ''Password'', click {button Change}. #;[[Image:CHANGE PASSWORD]] #Enter your old password, then your new password. #Click {button Save} to complete the change. #;[[Image:SAVE button|width=350]] [[UI:details_end]] =Reset your Mozilla account password= If you can’t sign in to your Mozilla account, you still have options to reset your password and regain access. Depending on your account setup, certain methods can help you retain your saved data. Select the option that best describes your situation to follow the appropriate steps. ==Reset your account password with a recovery key== If you’re locked out of your account and have a recovery key, click the heading below to view the steps for resetting your password without losing data. [[UI:details_start]] ===Password reset process with recovery key=== #Go to [https://accounts.firefox.com/signin Mozilla Account Sign in]. #;[[Image:Sign in MA|width=350]] #Click '''Forgot password?''' and follow the prompts. #;[[Image:Forgot password|width=350]] #;{note}'''Note:''' This will also reset your account recovery key.{/note} #On the [https://accounts.firefox.com/reset_password Mozilla account password reset page], enter your email address and click {button Continue}. #;[[Image:Reset password|width=350]] #You will receive an 8-digit confirmation code via email. See [[I'm having problems confirming my Mozilla account]] for help confirming your account. #Enter the confirmation code and click {button Continue}. #;[[Image:8 digit code|width=350]] #Enter your account recovery key. #;[[Image:Recovery key|width=350]] #Create a new password. #;[[Image:new password|width=350]] #After resetting your password, a new account recovery key will be generated for you.<br> #;{note}'''Note''': Recovery keys expire after every use, so it’s important to replace the previous one you had saved.{/note} #;[[Image:new key|width=350]] [[UI:details_end]] ==Reset your account password without a recovery key== If you don’t have a recovery key, it’s recommended to reset your password from the same device where you last signed in and saved your data. This allows Firefox access local browser data needed for recovery. Be aware that without a recovery key, all encrypted data stored through [[Sync Firefox data|Sync]] on Mozilla’s servers will be erased. Browser data saved directly on your device will remain unaffected. [[UI:details_start]] ===Password reset process without recovery key=== {warning}'''Important for Sync users''': If you reset your password without a recovery key, all encrypted data saved through [[Sync Firefox data|Sync]] on Mozilla’s servers will be erased.{/warning} #Go to the [https://accounts.firefox.com/reset_password Mozilla account password reset page] (or click '''Forgot password?''' from the sign in page). #Go to [https://accounts.firefox.com/signin Mozilla Account Sign in]. #;[[Image:Sign in MA|width=350]] #Click '''Forgot password?'''. #;[[Image:Forgot password|width=350]] #;{note}'''Note:''' This will also reset your account recovery key.{/note} #On the [https://accounts.firefox.com/reset_password Mozilla account password reset page], enter your email address and click {button Continue}. #;[[Image:Reset password|width=350]] #An 8-digit confirmation code will be emailed to you. See [[I'm having problems confirming my Mozilla account]] for help confirming your account. #Enter the confirmation code and click {button Continue}. #;[[Image:8 digit code|width=350]] #If you have [[Secure your Mozilla account with two-step authentication|Two-Factor Authentication (2FA)]] enabled, you will be asked to enter the code from your application at this time. #;[[Image:2fa code|width=350]] #Create a new password. {warning}'''Warning:''' If you are a Sync user and likely to have data stored on Mozilla’s servers, a warning will appear informing you that your encrypted browser data may be deleted. This applies only to data stored on the servers and will not affect the data stored locally on your device.{/warning} *'''For users with a recovery key configured''' If you have a recovery key but clicked '''Can't find your recovery key?''', you will see a slightly different message regarding data recovery. In this case, you will be prompted with a screen guiding you to retrieve your recovery key or continue without it. *'''For users with a recovery key who clicked 'Can't find your recovery key?' ''' ;[[Image:can't find recovery key|width=350]] *'''For users without a recovery key''' ;[[Image:users without recovery key|width=350]] [[UI:details_end]] =Reset Mozilla account password without data recovery= If you only need to reset your password and don’t require any data recovery, click the section below and follow the steps. [[UI:details_start]] ==Reset your password== #Go to the [https://accounts.firefox.com/reset_password Mozilla account password reset page] (or click '''Forgot password?''' from the sign in page). #Enter your email address and click {button Continue}. #;[[Image:Reset password|width=350]] #An 8-digit confirmation code will be emailed to you. See [[I'm having problems confirming my Mozilla account]] for help confirming your account. #;[[Image:8 digit code|width=350]] #Enter the confirmation code from the email and click {button Continue}. #If you have [[Secure your Mozilla account with two-step authentication|Two-Factor Authentication (2FA)]] enabled, you will be asked to enter the code from your application at this time. #;[[Image:2fa code|width=350]] #Follow the on-screen instructions to create a new password. #;[[Image:new password|width=350]] #After signing in with your new password, you’ll need to sign in again on all of your devices. {note}'''Note for Sync users:''' We recommend creating an account recovery key. This allows you to securely restore your information (such as passwords, bookmarks and settings) in the event you forget your password again. This does not include subscription related information, as that is stored separately.{/note} [[UI:details_end]] =Restore browser data after a Mozilla account password reset= If you’re using the same device, your data browser data is already safe as it is stored locally. Simply sign in to your Mozilla account in Firefox using your new password and select {menu Sync now} from the Firefox application menu [[Image:IG main menu]]. If you’re switching to a new device or using an older version of Firefox that doesn’t support [[Sync Firefox data |sync]], transfer your data using the Firefox [[Back up and transfer your Firefox data to a new device|backup assistant]]. [[UI:details_start]] ==Restore data on the same device== If you’re using the same device, your data is already safe! #Sign into Firefox with your new password. #Click '''Sync now''' in the Firefox menu. [[UI:details_end]] [[UI:details_start]] ==Restore data on a new device== #Sign in with your new password on your original device first. #Click '''Sync now''' in the Firefox menu. #Sign in with your new password on the new device and sync. [[UI:details_end]] [[UI:details_start]] ==Move data to a new device or use an older Firefox version without sync support== If you are moving to a new device or using a version of Firefox that no longer supports sync, you can transfer your browser data via the Firefox [[Back up and transfer your Firefox data to a new device|backup assistant]] as long as you still have your original device. [[UI:details_end]] [[UI:details_start]] ==Recover data without the original device or after data loss== Regrettably, if your original device is unavailable or the data was erased during a crash or wipe, there is no way to restore your passwords, bookmarks, etc. [[UI:details_end]] =Difference between browser data and encrypted data= *Browser data includes information such as browsing history, bookmarks, saved passwords, and settings, stored directly on your device. This data remains accessible as long as you have the device and haven’t removed the data. *Encrypted data is created when you use [[Sync Firefox data|Sync]]. You can [[How do I choose what information to sync on Firefox?|choose to sync selected data]], which is then stored on Mozilla’s servers in an encrypted form to ensure privacy and security. You can access encrypted data from any device where you’re signed in with your Mozilla account. ==Impact on data after a password reset== If you reset your password using a recovery key, you will retain access to encrypted data. Without a recovery key, encrypted data on Mozilla’s servers is erased for security purposes, while browser data on your device remains unaffected, allowing you to restore your settings. {note}'''Note''': Resetting your Mozilla account password doesn’t impact subscriptions or payment details, as these are managed separately.{/note} =Related content= *[[I've lost my Firefox Sync account information - What to do]] *[[I'm having problems confirming my Mozilla account]] *[[Back up and transfer your Firefox data to a new device]]