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[[Video:What's up with SUMO - Jan. 3]] ==The big things this week== *No big issues since the release of Firefox Beta 8, Mobile Beta 3, Firefox Home 1.1 and Sync 1.6 *Fancy-schmancy SUMOdev schedule (links below) *Improved search on SUMO ==Here are the notes from [https://wiki.mozilla.org/Support/Weekly_Meetings/Minutes_2010-01-03 the wiki]:== ==Sumo Development== * Wrapping up [http://moxie.jamessocol.com/bugstats/sumo/2.4.1 2.4.1]. Freezing tomorrow and shipping Thursday. Will push out anything unfinished. * You can track all that sort of information on the [https://mail.mozilla.com/home/jsocol@mozilla.com/SUMO%20Schedule.html fancy-schmancy schedule]. It comes with .ics! * Mobile customization is pushed out to Q2 ==Metrics== * Cheng is out this week. Everyone: Write down your questions about the metrics dashboard to Cheng. ==Knowledge Base== *Working on timelines for Q1 goals *[https://wiki.mozilla.org/Support/Goals/UX_Testing/2010-12 Our search is much better]. Michael will write a blog post about it. Will continue working on SEO. ==Forum== * No big increase in forum traffic despite the new releases.
[[Video:What's up with SUMO - Jan. 10]] ==The big things this week== *New SUMO meeting time – [https://wiki.mozilla.org/Support/Weekly_Meetings Mondays at 9AM PST] *[http://moxie.jamessocol.com/bugstats/sumo/2.4.1 2.4.1] Release tomorrow *[[Superheroes Wanted!]] – Mobile support, localization, proofreading ==Here are the notes from [https://wiki.mozilla.org/Support/Weekly_Meetings/Minutes_2010-01-10 the wiki]:== <!--==Help Wanted==--> <!--==PRDs we are working on==--> <!--==Contributor Extraordinaire== --> ==Helpful links== ===SUMO Bugs=== If there is anything wrong on SUMO, please let us know, so we can fix it. As usual at Mozilla we use Bugzilla to track bugs. Here is a simple link where you just need to provide a title and a summary of the problem: [https://bugzilla.mozilla.org/enter_bug.cgi?alias=&assigned_to=nobody%40mozilla.org&blocked=&bug_file_loc=http%3A%2F%2F&bug_severity=normal&bug_status=NEW&comment=&component=Knowledge%20Base%20Software&contenttypeentry=&contenttypemethod=autodetect&contenttypeselection=text%2Fplain&data=&dependson=&description=&flag_type-325=X&flag_type-37=X&flag_type-4=X&flag_type-607=X&form_name=enter_bug&keywords=&maketemplate=Remember%20values%20as%20bookmarkable%20template&op_sys=All&priority=--&product=support.mozilla.com&qa_contact=kb-software%40sumo.bugs&rep_platform=All&short_desc=&status_whiteboard=&target_milestone=---&version=unspecified File a bug] ===Development Schedule=== As a public good organisation we work completely in the public, and you can watch as we impove our services. * [https://wiki.mozilla.org/Support/Goals/2011Q1 Our quarerly goals ]tell you, what we are planning on working on for the next 3 month. * Take a look at [https://mail.mozilla.com/home/jsocol@mozilla.com/SUMO%20Schedule.html our development schedule], to see when the next releases are coming up. * You can even track our [http://moxie.jamessocol.com/bugstats/sumo/2.4.2 open bugs] for the next release ===Staying updated=== If you want to get updates about changes to this site, the Contributor Hompage, click on the link that says 'Get emailed when this article changes' in the sidebar on the right. '''Weekly Meetings'''<br> We have two weekly meetings for SUMO. One phone meeting where the team discusses the latest development and one IRC meeting, where Kadir meets with the community to talk about latest news and an open Question&Answer session.<br> '''IRC meeting''': Mondays (meeting duration approx. 30-45 minutes) at: 10:00 AM PST, irc.mozilla.org: #sumo <br> '''Phone meeting''': Mondays (meeting duration approx. 30-45 minutes) at: 9:00 AM PST<br> Phone call details: Skype (free): +18007072533 then password 369. Then, enter the conference number: 309#<br> ===Staying connected=== We want to hear from you! Got ideas for improving Firefox Help, questions about helping, or just want to know more about us? Here's how to get in touch: *'''[/en-US/forums/contributors Contributors Forum]''': This is the main place where we talk about everything related to Firefox Help. *'''[irc://irc.mozilla.org/sumo #sumo IRC channel]''': The best place to chat with other contributors. You can also find the Firefox Help staff there: David Tenser (djst) - Project lead, Cheng Wang (Cww) - Forum guru, Kadir Topal (Topal) - Community manager, Michael Verdi (michaelverdi) - Knowledge Base content manager, and Matthew Middleton (zzxc) Live Chat master. If you don't have an irc client, connect [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo via Mibbit]. *'''[http://blog.mozilla.com/sumo Firefox Support (SUMO) blog]''': the latest project updates and developments are discussed here.

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