Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I am attempting to change my password, the page views for a few seconds them goes blank

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

MntnMn1934
MntnMn1934
more options

I am attempting to change my password on cookware.lecreuset.com. The "Change Password" screen displays for a couple of seconds, appears to change the site and it goes into perpetual connecting mode.

I have tired to allow access, I have attempted to allow several variations of the LeCrueset.com web site.

For all practical purposes I no longer can access this web site.

Very frustrating. Any suggestions?

I am attempting to change my password on cookware.lecreuset.com. The "Change Password" screen displays for a couple of seconds, appears to change the site and it goes into perpetual connecting mode. I have tired to allow access, I have attempted to allow several variations of the LeCrueset.com web site. For all practical purposes I no longer can access this web site. Very frustrating. Any suggestions?

Valittu ratkaisu

This issue could be because a cache/coolie file is damaged or invalid.
If this is the problem, it can be repaired by clearing all of your Firefox cache and cookies.
To do this, please follow these simple steps:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

You can find out more about clearing your cache and cookies it this Mozilla help article.
Clear your cache, history and other personal information in Firefox

Please report back soon with your results.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

Wesley Branton
Wesley Branton
more options

Valittu ratkaisu

This issue could be because a cache/coolie file is damaged or invalid.
If this is the problem, it can be repaired by clearing all of your Firefox cache and cookies.
To do this, please follow these simple steps:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

You can find out more about clearing your cache and cookies it this Mozilla help article.
Clear your cache, history and other personal information in Firefox

Please report back soon with your results.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.