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I have a mac 10.6 system when using firefox, I can no longer open attachments or downloads. I deleted firefox and reinstalled and it still doesn't work.

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When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work.

I am using a 10.6 operating system on my Mac.

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work. I am using a 10.6 operating system on my Mac.

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Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.