Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Just of late, Firefox will not open, have tried to uninstall, but it tells me I have to shut Firefox but it is not open! same problem downloading new version

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja philipp

more options

Wherever I find Firefox on my computer, it will not open. i cannot get beyond the icon or the file. Clicking on them gets no result. If I try to uninstall and download again, it tells me it cannot proceed in either case until I close Firefox. But it will not close. So I am totally stuck. It worked well up to about a fortnight ago.

Wherever I find Firefox on my computer, it will not open. i cannot get beyond the icon or the file. Clicking on them gets no result. If I try to uninstall and download again, it tells me it cannot proceed in either case until I close Firefox. But it will not close. So I am totally stuck. It worked well up to about a fortnight ago.

Kaikki vastaukset (1)

more options

hello xennophon, does the following help article contain a solution for your problem?: "Firefox is already running but is not responding" error - How to fix

in some cases this error at startup might also be a symptom of malware active on the pc. please do a full scan of your system with your security software already in place and/or an alternative like the free version of malwarebytes.